diamond exchange

diamond exchange App support

Contact
+91 7003682798

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will securely authenticate you. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

Check your internet connection for a strong signal, then click on send OTP to wait for the OTP to arrive. If the OTP doesn't arrive within the expected time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the registered number associated with it. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will enable you to recover access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you can log in and enjoy playing the updated app.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonuses cannot be withdrawn. This means users can only cash out the money they've earned from playing, not any additional bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may occasionally experience delays, requiring a wait of up to 24 hours. This delay is usually caused by issues with payment verification.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned can only be used for gaming purposes. Withdrawals are allowed for any money earned from playing games using the bonus, not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure your withdrawal request has been processed. If the request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

Similar apps

Ratings and reviews